Frequently asked questions

If you can't find an answer to your questions, feel free to contact us directly!

Do you ship worldwide?

Unfortunately, at this stage, we only deliver to Australia wide.

Is it free shipping?

We provide free shipping for all products except for heavier items such as our desks and chairs.

Some rural/remote areas might also incur an additional delivery fee, a team member will be in touch if this is the case.

Can I track my order?

Yes, most items will be shipped with a tracking number. However, to keep prices low, a few items might not have tracking details.

When will I receive my order?

Orders are dispatched 1–5 business days after we've received full payment and depending on peak season. Delivery time frames vary and can take roughly 7-14 business days.